Return & Exchange Procedure

You can apply for an Exchange within 3 days of your purchase

If there is any defect in order, please return it to us within 3 days of your purchase, and we will gladly process an exchange maximum within 3 days of receiving the returned goods.

Items must be unworn, unwashed, undamaged and unused with all original tags attached for a return to be acceptable.

NOTE: Buyer pays the return courier charges , if the suit is not defected

Exchange

The exchange depends on the availability of stock at that moment.

Items must be unworn, unwashed, undamaged and unused with all original tags attached for an exchange to be acceptable.

NOTE: The buyer pays the return courier charges.

 Exchange Procedure

To return the item(s) please follow the procedure below:

  1. Take a picture of the defective part of the item
  2. Pack the item back in the original packing
  3. Email us the picture at sales@riccostival.com Or Whatsapp 0309-6777780  of the defective part and let us know that you want to return or exchange
  4. We will give you the address to return the item
  5. Go to your local courier and send us the package.
  6. Once we receive the package we will process the exchange .
  7. Note free of charge Exchange is only possible if there is a visible defect in the item otherwise courier charges will apply .